Through Settings -> System -> Company Info -> Flordeco. From here it is possible to consult the history of updates that have been synchronized to your system. (Only applicable for Flordeco members)
Continue ReadingCan I sync updates from Head Office manually?
Yes, through Settings -> System -> Company Info -> Flordeco and clicking the “Synchronize pending updates” button. (Only applicable for Flordeco members)
Continue ReadingHow do I prevent Head Office updates from changing the price and/or cost of my products?
Through Inventory -> Product Record -> Flordeco Update (bottom left). To prevent the synchronization of the cost and/or price, select the appropriate box. (Only applicable for Flordeco members)
Continue ReadingHow do I get notified of updates from Head Office?
By selecting “Send a notification of Flordeco updates” through Settings-> Users -> Inventory. (Only applicable for Flordeco members)
Continue ReadingHow do I prevent Head Office updates from changing my product descriptions?
Updates from Head Office do not change product description, only private label.
Continue ReadingHow do I log in to the Web App?
The web application is accessible from the following address: https://webapp.surfagest.com You can use the browser of your choice (Safari, Chrome, Edge etc.)
Continue ReadingWhat are the credentials to log in to the Mobile App?
The username and password are the same as you use to log in to the desktop application.
Continue ReadingI’m trying to connect to the Mobile App, but I get a warning that the connection is not private, how do I proceed?
This warning is normal because the application uses the HTTPS protocol but the SSL certificate is invalid or missing. Depending on the browser used, you can ignore this message and continue to the application.
Continue ReadingHow does the creation of labels work?
Please see the following link: https://drive.google.com/file/d/14fQ089zRlDg1pJyrxdv8cyUPSMGGsTST/view
Continue ReadingHow does the processing of delivery/installation notes work?
Please see the following link: https://drive.google.com/file/d/1CJS6zkWNsfZJNCW3fwXjGDmxzKbTnLf2/view
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