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Continue ReadingIn the Mobile App Routing Sheet Management, what does the “Not Delivered” column mean?
When the deliverer arrives at the delivery destination and he cannot deliver the material for any reason, he can return it to the warehouse by ticking in the “Not delivered” column.
Continue ReadingIn the processing of packing slips from the shipping dashboard, what if I want to decrease the quantity prepared, shipped, or over-delivered?
You must enter the quantity in negative if you wish to reduce an excessive quantity prepared, shipped, or delivered.
Continue ReadingHow are routing sheets created?
Routing sheets are created automatically on deliveries when the material is shipped from the warehouse and the user confirms the service provider.
Continue ReadingWhen the customer signs a delivery or a transaction directly in the Mobile App, where does the signature go?
The signature is attached to the customer’s file (transaction) as an attachment.
Continue ReadingWhen the delivery person takes pictures from the Mobile App after delivering the material, where can I find them?
The photo will end up in the customer’s (transaction) file as an attachment. If you have the CRM, you can consult the notes and attachments of the transaction in the “Activities” tab.
Continue ReadingWhen preparing deliveries and pick-ups, how do you change the location of an item included in a delivery note?
From the shipping dashboard, it is necessary to change the status of the delivery note to “Ready to ship” in order to be able to modify its location.
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